These quick points have stuck in my mind after a morning soaking up new research information on digital inclusion of seniors and other marginalised groups. Summaries came from the Department of Internal Affairs (DIA), Auckland University of Technology (AUT), University of Victoria (VUW), The Association of Retirement Villages, and others. It was a fascinating morning.
- The government Blueprint for Digital Inclusion is a valuable document (my opinion) but it was based on old data. Much research is now underway or completed.
- Digital inclusion leaps in the group 75 years and older: people who didn’t use computers for most of their working life (DIA)
- Younger people are more susceptible to scams than older people (VUW)
- For 40% of over-65s, government superannuation is their sole income; 40% have up to $100 extra per week; and 20% have super plus more than $100 per week (Association of Retirement Villages / Price WaterHouse Cooper)
- DIA is researching this key question: How does digital inclusion relate to wellbeing/ waiora? This won’t be a simple answer.
- Among the most excluded from online activities are Pasifica people, the disabled, and those in social housing.
- Professor Miriam Lips of VUW outlined 7 types of senior internet users, what they’re like, and what they need. A report is due to be published next month.
Off I go to Day 1 of NetHui proper, including a keynote speech by Jacinda Adern and a discussion on Digital Inclusion of Seniors and Retirees chaired by Francesca Holibar and me.
It’s seriously cold outside but warm in Te Papa. My brain gets overloaded at a conference so I wandered around the Nature exhibition. Delicious.